What We Collect and Why It Is Needed
We collect your name, contact details, account credentials and payment-related identifiers when you register or transact. When you deposit through bKash, Nagad or Rocket, we log the transaction reference your wallet provider returns — we do not store your full mobile wallet PIN or password at
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any point. We also collect device and session data such as your browser type, IP address and the pages you visit within our lobby. This helps us identify unusual account activity and keep your session secure. Cookies and similar tracking tools record your preferences and session
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state so you do not have to re-enter details every visit. We retain account data for as long as your account is active and for a period afterwards as required by applicable rules in eligible regions. You can ask us to update or delete your data
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by contacting support; we will handle each request in line with the obligations that apply where we operate. Any sharing of data with third-party service providers — such as payment processors or fraud-screening tools — is limited to what those providers need to complete the service.
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We do not sell your personal information to marketing companies.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.